Privacy Notices

SMS Text Messaging Privacy Policy

Updated Date: October 1, 2025

Patrice Powell Adult Health NP PLLC d/b/a Outlier Health and Wellness (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and safeguard data related to SMS communications. It complies with The Campaign Registry (TCR) and mobile carrier requirements.

1. Personal Information We Collect

We may collect and store the following information:

Names, mobile phone numbers, and email addresses
Consent details, including timestamps and opt-in method
Message history and frequency
Information provided through contact or intake forms

2. How We Use the Information

We use this data to:

Send appointment reminders, health-service updates, and other authorized communications
Respond to HELP requests
Process STOP requests and manage opt-outs
Maintain records for regulatory compliance

3. Sharing and Disclosure

We do not sell or share SMS consent data or mobile numbers with third parties for marketing purposes.
Information may only be disclosed to:

Trusted messaging service providers (e.g., RingCentral, TCR)
Legal authorities, when required by law

4. Your Rights

You have the right to:

Opt out at any time by replying STOP
Request help by replying HELP
Contact us directly at admin@outlierhealthandwellness.com or 888-855-2584

5. Consent Language for SMS Forms

All SMS consent forms must include the following disclosure:

“By checking this box, I consent to receive SMS messages from Patrice Powell Adult Health NP PLLC d/b/a Outlier Health and Wellness. Reply STOP to opt out; Reply HELP for support. Message & data rates may apply. Messaging frequency may vary. Visit [Privacy Policy URL] to view our Privacy Policy and [Terms of Service URL] to view our Terms of Service.”

Consent checkboxes must be:

Unchecked by default
Optional (not required to complete the form)

6. Sample Messaging Compliance

Opt-In Example:
“Thank you for signing up to receive text messages from Patrice Powell Adult Health NP PLLC d/b/a Outlier Health and Wellness. For help, reply HELP. To opt out, reply STOP. Message & data rates may apply. Messaging frequency may vary.”

STOP Example:
“You’ve been unsubscribed from Patrice Powell Adult Health NP PLLC d/b/a Outlier Health and Wellness SMS messages. Reply START to opt back in.”

HELP Example:
“Thank you for contacting Patrice Powell Adult Health NP PLLC d/b/a Outlier Health and Wellness. For assistance, visit https://outlierhealthandwellness.com or call 888-855-2584.”

7. Website Requirements

To maintain compliance, our website will:

Include a visible link to this Privacy Policy
Provide a valid URL that matches our registered SMS campaign
Contain an active SMS consent form with proper disclosures

8. Security and Retention

We safeguard your information using secure transmission and storage practices. Personal data is retained only as long as necessary to fulfill compliance and operational obligations.

9. Changes to This Policy

We may update this Privacy Policy as needed. The most current version will always be posted on our website.

Contact Us

Patrice Powell Adult Health NP PLLC d/b/a Outlier Health and Wellness
160-40 78 Road
Fresh Meadows, NY 11366
📧 admin@outlierhealthandwellness.com
📞 888-855-2584
🌐 https://outlierhealthandwellness.com

Website Privacy Notice

Updated Date: October 1, 2025

Patrice Powell Adult Health NP PLLC d/b/a Outlier Health and Wellness (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal and health information. This Privacy Notice explains how we collect, use, disclose, and safeguard information when you visit our website https://outlierhealthandwellness.com, use our services, or interact with our online features.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information

Information you voluntarily provide through website forms, scheduling requests, or patient intake submissions, including:

Name, address, email, and phone number
Date of birth and demographic data
Payment information (if applicable)

B. Health Information

Information related to your healthcare, medical history, or treatment preferences provided through secure forms or our Patient Portal.

C. Automatically Collected Data

When you use our website, we may automatically collect:

IP address and browser type
Device information
Pages visited, links clicked, and session duration
Cookies and analytics data for functionality and performance

2. How We Use Your Information

We use collected data to:

Provide and improve healthcare services
Respond to contact or appointment requests
Process payments and verify insurance information
Send appointment reminders or service updates (with consent)
Maintain security, detect fraud, and ensure compliance with HIPAA and other laws
Improve website performance and user experience

We will not sell or rent your personal or health information to any third party.

3. Patient Portal and HIPAA Compliance

Our Patient Portal is a secure, HIPAA-compliant system used for accessing and managing your health information.
We strongly encourage you to use the portal for any sensitive communications instead of email or text messaging.

4. Sharing and Disclosure of Information

We may share limited data with:

Authorized service providers who perform functions on our behalf (e.g., billing, IT support, messaging platforms)
Legal or regulatory authorities, when required by law or in response to a valid subpoena or court order
Affiliated healthcare providers, only when necessary for treatment coordination and with appropriate consent

All third-party vendors must maintain HIPAA-compliant confidentiality and data-protection agreements.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your personal and health information.
These include encryption, access controls, and secure data storage. However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute protection.

6. Cookies and Tracking Technologies

We may use cookies, tracking pixels, and analytics tools to improve user experience and monitor website performance.
You may adjust your browser settings to refuse cookies, though some parts of the website may not function properly.

7. Links to Other Websites

Our website may contain links to third-party websites not operated by us. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any information.

8. Your Rights

Depending on applicable law, you may have the right to:

Access, correct, or request deletion of your information
Request restrictions on certain uses or disclosures
Withdraw consent for specific communications
File a complaint with the U.S. Department of Health and Human Services (HHS) for HIPAA-related concerns

Requests may be submitted to admin@outlierhealthandwellness.com.

9. Children’s Privacy

Our services are intended for individuals 18 years or older.
We do not knowingly collect personal information from minors without verified parental or guardian consent.

10. Updates to This Notice

We may revise this Privacy Notice periodically to reflect changes in laws, technologies, or our operations.
The latest version will always be available on our website and will include the effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Notice, please contact us:

(888) 855-2584